Seven Ways to Build Trust with Elizabeth Larson, Principal, PMP, CBAP, CSM
6 June • 6 PM CET/France
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One of the most difficult phases of the project is eliciting requirements from stakeholders. Under the best circumstances requirements are often vague, conflicting, and in flux. Even when key stakeholders are involved in the requirements process, they are not always fully engaged. Personal agendas, fear of change, and comfort with the way things have always been done can create a climate of apathy and mistrust, all of which make identifying the true needs difficult. When business stakeholders and the project team have a relationship built on trust, however, they can more quickly work together to build a solution to meet the business need.
Specifically this presentation describes:
• The barriers to building trust when eliciting requirements
• Common elicitation pitfalls that often bust trust
• Collaborative elicitation planning
• The role of consultative questioning
• Facilitating techniques that build trust
• How effective scribes build trust and help ensure complete requirements
Attendees will be able to:
• Discuss the nature of trust and why it’s key to successful requirements elicitation
• List at least 5 barriers to effective requirements elicitation related to trust
• Describe seven ways to build and maintain trust to ensure successful requirements elicitation
Elizabeth Larson is CEO and Co-Principal of Watermark Learning with over 30 years of experience in project management, business analysis, and influencing skills. Elizabeth co-authored three books: Practitioners’ Guide to Requirements Management, The Influencing Formula, and the CBAP Certification Study Guide.
L’Analyste de l’Entreprise (Business Analyst), un nouveau métier au cœur de la révolution numérique pour garantir la rentabilité des investissements et apporter de la valeur à l’entreprise.
La maitrise d’ouvrage (MOA) et la maitrise d’œuvre (MOE) enfin réunies face à ces nouveaux défis digitaux. L’Analyste d’Entreprise devient le garant de la réussite de ces transformations. Une réussite durable qui doit à la fois satisfaire les objectifs économiques, sociaux et environnementaux de l’entreprise.
L’Institut International des Business Analyst (IIBA), Le Club des Pilotes de Processus (C2P), l’Association Française de l’Analyse de la Valeur (AFAV) se sont réunis pour soutenir ce métier et organisent ensemble, le Jeudi 26 Juin 2014, chez Microsoft à Paris, une manifestation nationale destiné à faire connaitre les avantages de cette discipline pour aborder, de la meilleure façon, cette révolution numérique.
Partenaire de DantotsuPM
Ce Symposium international en Business Analysis (BAFS 2014) rassemble, pour la deuxième année consécutive, des experts internationaux qui viendront présenter les raisons pour lesquels il est urgent de prendre le temps de la réflexion et de l’analyse afin de mieux intégrer ces nouveaux changements technologiques dans les dimensions économiques, sociales et environnementales.
Voici quelques thèmes que les conférenciers présenteront lors de ce 2ème Symposium International en Business Analysis : http://bit.ly/1eM6DRi
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Don’t Miss YOUR Chance to Hear More About PMI’s New Professional BA Certification!
Special Webinar: Business Analysis is a Growing Area in Project Management
Presenter: Simona Fallavollita and David P. Bieg 7 April • 18:00 CET/France
The PMI-PBA credential spotlights your ability to effectively work with stakeholders to define their business requirements, shape the output of projects and drive successful business outcomes.
The influence Requirements Management practices have on projects is evident. As the emphasis on Requirements Management and its relevance to project success continues to rise, so too does the importance of having skilled individuals dedicated to this function within a project team. Business analysis is a critical function that helps define business requirements in order to shape the output of projects and drive successful business outcomes. In order to ensure the quality of requirements and projects, it is crucial that individuals be skilled and knowledgeable in industry standards and best practices.
This webinar will discuss the journey of the new PMI Professional in Business Analysis (PBA) credential. PMI will present a summary of the research that supported the development of the credential, the key stakeholders in the development as well as the process that was followed and the validation of the product. We will also address the eligibility requirements, exam format, fees and CCR details, as well as details about the pilot and our 2014 schedule. PMI will discuss how the credential is a critical component of the new Requirements Management initiatives too.
« How to truly adapt agile principles in today’s product-centric, customer-focused enterprise »
The Agile Manifesto has been great for engineers, but has presented real challenges for business analysts and other stakeholders involved in the process of “define, build, test” for application development.
The problems addressed by the agile manifesto in 2001 still exist today, magnified by the changing landscape of product delivery:
- Time to market has dramatically shortened and complexity has increased
- Information is available and abundant but continues go undocumented and is lost
- Communications gaps widen due to geographically dispersed teams and department differences
- Customer needs require iterative communication yet continue go unmet
Check this past article and Video
And yet, our interpretation of the manifesto hasn’t changed in over a decade, despite the major changes to how we work and the environment around us.
So what does today’s agile look like? Do the values of the manifesto still apply? When did Agile become more about process and less about the mindset? How can we merge the intention of the manifesto with the new way we work? How can we evolve agile concepts to tackle the challenges of today in a new way?
Register and join this webinar at 7PM CET/France for an opportunity to rethink yesterday’s manifesto in a new light and deconstruct which concepts were winners and which still need to evolve. We’ll cover the four key tenants of Agile and how to approach them based on new technologies and mindsets around collaboration, social integration and complex systems engineering to find balance for everyone involved and improve your enterprise agility.
** Eligible for PDUs, CDUs. **
A PMI’s IT & Telecom Community of Practice webinar with Mark Narouz, PMP, ITILv3, Senior Project Manager
13 November 2013 • 2-3 PM EST (20:00 France/Paris)
Have you ever heard the sentence “Ooooppss … We missed it with requirements gathering”. If you have ever worked as a Project manager or part of a team with IT projects, then definitely you have heard this sentence.
Experienced IT project managers know the importance of gathering requirements as the solid concrete for their projects’ success.
The huge challenge with gathering requirements lies within a major fact; the difference in mind set, language and expectations between the stakeholders
PMI standards set this right track, through very effective tools for gathering requirements. This webinar will focus on some best practice techniques built on live experience to make use with the requirements gathering phase.
Are Project Management and Business Analysis walking the same way to deliver business results?
also available in French
PMBOK® – BABOK® – Parallels, Overlaps, Discrepancies with Mr Olaf Zimmermann
In 2010 PMI undertook a study to determine areas of overlap, hand-offs, and how the two roles of Project Manager and Business Analyst could collaborate.
Since 1983, PMI® has been developing the PMBOK® now in its 5th edition, and IIBA® since 2005 has been developing the BABOK® Guide now in its 2d edition. Today, do the vocabularies of our BOK guides help all project stakeholders to efficiently communicate? Do the various process descriptions of our frameworks complement each other?
Date : Thursday 17th October 2013 – Time : 6:30 pm to 8:00 pm – Venue : CRP Henri Tudor, 29, avenue John F. Kennedy, L-1855 Luxembourg
This event is organized by the PMI Luxembourg Chapter.
On August 8 at 6PM ECT/France on the subject of:
Have you heard of IKIWISI before? It stands for “I’LL KNOW IT WHEN I SEE IT” :-)
Yes, customers don’t really know what they want and simply asking them to tell you won’t help.
That is why Agile advocates using visual modeling techniques to engage your customer in ‘visioning’ what they really want.
Come learn some of the top Agile Modeling and Visualization techniques you can use to help your customers communicate their vision and reach deeper knowledge of their desired outcomes.
New to Agile?
Please watch this one hour « Overview of the Agile Lifecycle » video before this session: http://agilevideos.com/videos/journey-agile-lifecycle/
View the webinar details and Register for this webinar