PMI Change Management Community of Practice with Tim Slack
First a story, two teams have been assembled to plan and deliver a change management programme for a medium sized organisation.
Team A brings together considerable change management expertize they are used to using and creating models that are linear, with clear objectives and milestones. The problems, deficits and barriers are identified solutions agreed. People are informed of the plan and then it is implemented.
Team B from the start concentrates on identifying the existing positive operational culture, building relationships, encouraging passion, fun, and fosters encouragement, builds and engages with the whole system. Using their personal skills the team co creates and co designs the strategy engaging with as many people as possible. Then works with the whole organisation to implement it.
(1) Which team would you like to be part of?
(2) Which strategy is more likely to be successfully implemented?
This webinar will explore the importance of soft skills in change management. How they are essential in ensuring it happens. It will look at how to build in conversations, and relationships as a core activity. How to build on the organisations strengths; the capacity to learn from mistakes and to take a whole system approach. Identifying how passion, enthusiasm and ‘ownership”, the importance of adaptability and flexibility are the prerequisites for successful change management. Explore the contribution the Organisation Development philosophy, Appreciative Inquiry can make. Appreciative Inquiry builds on “ what works” in organisations and its strengths
Finally to consider how for the 21st Century we need to move away from the “Newtonian” management approach and follow the “ Chaordic” approach. Exemplified by Dee Hock the founder of VISA who encouraged bringing sufficient order to manage the chaos without losing creativity and flexibility.